Discreet Shipping & Privacy Guaranteed
While we all know sex toys are a positive part of any healthy and fun sex life, we understand that our customers appreciate discretion with regard to their online purchases.
At LoveCubby, we guarantee discreet shipping and privacy on all orders. We pack your new toys in plain envelopes and boxes, just like your everyday mail or packages. The package will only display your mailing address and ours -- our company info is not on the package.
Little does your mail man know, your average looking package is actually hiding your new and exciting toys. After all, its what's on the inside that counts!
Your credit card statement will not have our company name. The line item on your credit card statement will show as "WELLNESS DEPOT" to ensure no reference back to the nature of your fantasies! *Wink wink* Have fun!
Shipping Options and Info
Shipping within the United States
For orders within the US, you will receive FREE SHIPPING on orders over $59. For orders below $59, shipping will be $7.99.
To keep things simple, we provide UPS Standard Shipping, which will arrive in about 3-7 business days. Most of our orders are shipped out using UPS; however, we may rarely use USPS for smaller shipments. If you would like faster or other UPS shipping options, please contact us at email@example.com and we will be happy to accommodate you.
Shipping to Canada
For Canadian orders, we use UPS Standard to Canada. Your order will take about 6-8 business days to arrive, but occasional customs inspections may slightly delay the delivery of your order. Also, please note that customs and duties fees may apply to your order. LoveCubby is not responsible for customs or duties fees.
For international orders, we use UPS Worldwide Expedited shipping and your order should arrive in about 3-5 business days.
Occasional customs inspections may slightly delay the delivery of your order. Our rates vary depending on the country and size of your order, but you will see your shipping cost clearly before checking out. Also please note that some countries may charge extra fees, tariffs, or customs charges. Those fees are pretty variable, so please contact your country's customs department to see if you will need to pay any extra fees. LoveCubby is not responsible for any extra charges, feed, tariffs, or customs charges.
If you receive a defective product, we will happily replace it within 30 days of your purchase date guaranteed. We will accept defective product returns with a return authorization approval number. Please do not attempt to return without contacting LoveCubby first. Once we hear about the issue, we will issue the number for a smooth return and replacement process.